General

What is the total cost of renting out a restaurant?

Restaurant private booking fee + course fee × number of people + arrangement fee (¥15,000) × number of people

*Drinks and additional orders are to be paid separately on-site.

What is Presidential Suite Japan?

Presidential Suite Japan is an exclusive online reservation service for private dining at high-end restaurants in Japan. Due to language barriers and the difficulty of securing reservations, many high-end restaurants require bookings through hotel concierges, which can be cumbersome, and these restaurants are often fully booked months in advance. Presidential Suite Japan solves these problems, allowing you to make reservations with just a few clicks.

How does it work?

Presidential Suite Japan reserves private dining slots at selected restaurants. We hold these slots, and members can book these restaurants through the Presidential Suite Japan website.

How are the restaurants selected?

Presidential Suite Japan carefully selects restaurants to provide unique and memorable dining experiences that satisfy our valued members. We dine at all the restaurants as regular customers before entering into contract negotiations to ensure the highest quality. The quality at Presidential Suite Japan is not just about flavors and ambiance but also about the chef's skills and personality, artisan ingredients, tableware, interior, exterior, service, and hospitality. All our restaurants have limited seating, allowing chefs to provide the best possible experience for each guest. Some chefs have Michelin stars or major restaurant awards, but that is not our starting criterion. The key is whether the restaurant is loved by local epicureans. Our high-end restaurants are booked months in advance by discerning Japanese foodies, but Presidential Suite Japan opens the door to these places, offering foreign guests a chance to share in Japan's culinary arts. This is our mission, and we look forward to making your next stay in Japan deliciously memorable.

BOOKINGS

Are reservations only for private dining?

Yes, we only offer private dining reservations.

Can I book a restaurant that is not on the list?

No. We can only book our partner restaurants. Please let us know your desired restaurants for future partnerships by emailing us.

PRICING

What is included in the pricing?

The pricing includes the private dining fee, full course menu, service charge, tax, and handling fee. The offered full course is usually the best available course at most restaurants. No additional payment is necessary unless you order extra food or drinks, which should be paid for at the restaurant.

Is there a membership fee?

Presidential Suite Japan requires an annual fee of 20,000円. There is also a booking fee of 15,000円 per person.※Tax-excluded price

Why is credit card information required?

Credit card information is needed to secure and guarantee your reservation. Since Presidential Suite Japan holds private dining slots at restaurants, we charge a cancellation fee. In case of cancellation, refunds are processed based on our cancellation policy.

CANCELLATION

What is the cancellation policy?

The total price is charged to the card at the time of reservation confirmation.A 50% cancellation fee applies if canceled after the reservation is confirmed.However, it may be possible to change the date and time at the same restaurant if it's more than one month in advance.Date changes and cancellations within one month are not allowed. If you cancel within one month, a 100% cancellation fee applies.

What happens if I am late for the reservation?

Presidential Suite Japan reservations have a minimum duration of 2.5 hours. If you are more than 30 minutes late, the restaurant will not serve you as there will not be enough time to complete the full course. If you are more than 30 minutes late, it will be considered a NO-SHOW. To ensure the best experience, please arrive slightly earlier than your reservation time.

MEMBERSHIP CODE

What is the Membership Code?

Our Membership Code ensures the good conduct of both our members and partner restaurants. Maintaining a high-quality membership helps us form partnerships with high-quality restaurants. Presidential Suite Japan may terminate membership immediately for the following behavior:
* No-Show: Please cancel your reservation through the system if necessary. Failure to cancel and not showing up will result in immediate termination of membership regardless of cancellation charges.
* Dress Code: All restaurants require a minimum "business casual" dress code. Sandals, shorts, and sleeveless tops are not allowed for male members.
* Perfume: All restaurants are small and cozy, often with only counter seating. Please avoid wearing perfume as other guests may not appreciate it.

EAT LIKE A LOCAL

What does Presidential Suite Japan provide before your visit?

Finding good English information on Japanese restaurants can often be difficult. Presidential Suite Japan provides in-depth interviews and professional photo shoots to introduce the restaurants to you. You will get a glimpse of the chef, tableware, interior, and exterior of the restaurants. We hope this makes you excited before your visit!

Why doesn’t Presidential Suite Japan have a review system?

Presidential Suite Japan aims to bridge the gap between members and restaurants through direct messages to the chefs rather than general reviews. Chefs appreciate direct feedback more than general information and strive to provide better service based on your comments. We believe this system is more meaningful to restaurants and chefs, providing a better experience for our members.

What if I have food allergies or dietary restrictions?

You can write your food preferences and allergies in your profile on the member’s page. Please be as detailed as possible to prevent any issues with your meal.

Can I bring children?

Most restaurants accept children over 16 years old. We can inquire with each restaurant if needed. Please include this request in your reservation inquiry.